Positive Reviews
positive:
Great quality rooms
Previous guests have rated the quality of the hotel rooms highly, describing them as clean, comfortable, modern, and spacious. Bathrooms are found to be immaculate and amenities such as the air-conditioning and Wi-Fi appear to work well.
positive:
Friendly and professional service
The staff at this Fairfield Inn & Suites seems to do an excellent job of making guests feel welcome and at home. Guests consistently describe the team as friendly, accommodating, and professional, so it appears that issues with the standard of service here are rare.
positive:
Enjoyable breakfast and dining
Guests tend to rate the breakfast served at this hotel as being above average, appreciating both the quality of the food and the choice of items available. Plus, the serving/dining area is found to be clean and well organized. There's no restaurant on-site but the hotel can provide a list of local eateries along with menus and prices.
Negative Reviews
negative:
Rooms on roadside are noisy
A number of previous guests have said that the rooms situated on the roadside are subject to unwanted traffic noise. Guests were sometimes able to be moved but, in the event that no other rooms are available, earplugs are available from the front desk.
negative:
Occasional overbooking issues
Guests occasionally mention that although they booked a king size room, they were actually allocated a standard double due to overbooking. Also, not all of those guests were offered any sort of refund.
negative:
Limitations with bathrooms
Although the bathrooms are found to be in great shape, reviews highlight a few minor issues. Guests mention that a lack of counter space made it difficult to put their toiletries out. Plus, the absence of towel rails, in some bathrooms at least, makes it tricky to comply with the hotel's request that towels be reused where possible.