Positive Reviews
positive:
Conveniently close to OSU campus.
Visitors to The Ohio State University will find Fairfield Inn & Suites Columbus OSU conveniently located. The hotel is situated just over a mile away from the university campus, making it a suitable choice for prospective students visiting the university, parents visiting students, and those attending football games at Ohio Stadium.
positive:
Renovated rooms prove comfortable.
According to reports, the hotel has recently undergone renovation work. Guests subsequently report that refreshed rooms are comfortable and well-appointed.
positive:
Hotel maintains a good level of cleanliness.
Guests are quick to praise the level of cleanliness at the hotel. According to reports, the hotel's newly-renovated rooms and public spaces are kept clean and tidy. That being said, some rooms awaiting renovation are said to be not quite as clean as the rest of the property.
Negative Reviews
negative:
Desk staff is not always as attentive as expected.
While some visitors to Fairfield Inn & Suites Columbus OSU receive a warm welcome and good quality customer services, others report that the front desk staff is not always as attentive as might be expected. Past guests have described front desk employees as surly, defensive, and even robot-like.
negative:
Complimentary Wi-Fi is unsatisfyingly slow.
Reports suggest that the hotel's complimentary Wi-Fi service is very slow, making it hard to browse the web, read emails, or stream content. Business travelers and those that like to stay connected during their voyages may wish to keep this in mind.
negative:
Pool is subject of a number of complaints.
The hotel's indoor pool proves popular with some guests but others are less impressed. Some guests report minor trivialities about the size of the pool, others are concerned by the color of the water, while others still report that the chemicals within the water can take the dye out of swimsuits.