Positive Reviews
positive:
Staff Go Out of Their Way to Assist
Guests usually found staff members went above and beyond to provide help, especially when resolving issues that were brought to their attention. Furthermore, the front desk staff are especially helpful and friendly.
positive:
Welcome Breakfast Options
Guests loved that the room rates include a buffet breakfast. They commented that the amount of foods offered was above expectations, and also appreciated how many of the buffet items were hot foods rather than just cold or packaged items. Some guests mentioned how the breakfast made this hotel a particularly good value.
positive:
Walking Distance to Dining Options
If you're not up for the hotel's breakfast, there are several chain restaurants within walking distance. That may be a perk if you love eating familiar foods from national brands when you travel. The hotel's proximity to restaurants is also convenient if you'd like a quick snack.
Negative Reviews
negative:
Wi-Fi Access Isn't Consistent
Guests had difficulty accessing the Wi-Fi. Although staff members were sometimes able to resolve connection issues, guests were occasionally a little frustrated about the issues. Keep this in mind if you need reliable Wi-Fi access, such as during a business trip.
negative:
The Rooms Look a Little Worn
Guests sometimes felt that the rooms were somewhat tired, and that the facilities looked dated. However, these observations were not usually major concerns, especially since the amenities were in working order and the rooms were generally comfortable.
negative:
Housekeeping Staff Isn't Always Attentive
From time to time, guests noticed that their rooms were not as tidy as they should have been upon check in. Problems such as floors not being vacuumed thoroughly and the showers not being clean were sometimes cited. Additionally, guests who stayed multiple days found the housekeeping staff did not always visit their rooms daily.