Hotel Fairfield Inn & Suites Billings (Billings, USA)

Guests reported that the hotel's employees were generally very efficient and willing to resolve any issues that arose. Even when guests requested to be moved to different rooms because there were faults with the original rooms, staff members took everything in stride.

When staying here, you won't have to drive too far to find familiar chain restaurants or discover places to shop. Some guests even said they went exploring on foot and appreciated how close the hotel was to enticing attractions.

Even if you're not a morning person, the free breakfast served here may be enough to urge you from bed. Guests liked the selection of food, and said it was served hot and fresh.

Numerous reviews reported issues with the hot tub, and in a few cases, said it was completely out of order. Some guests complained the water was too foamy and smelled strongly of chemicals, while others said the water wasn't warm enough.

Occasionally, guests remarked that it took a while for the shower temperature to heat up, and some said it never seemed to get hotter than lukewarm. Furthermore, other reviews mentioned that the shower doors are poorly designed, so they don't prevent water from getting onto the bathroom floor.

If you're disturbed easily while sleeping, you may want to pack some earplugs. Guests said the hotel is located near some train tracks, and they discussed varying levels of noise associated with the train traffic. Some were hardly bothered, and others said they were very frustrated because the train noise was so obvious.