Hotel Fairfield Inn by Marriott Las Colinas (Irving, USA)

Reviews of the Fairfield Inn & Suites Dallas Las Colinas are almost unfailing complimentary about the standard of customer service on offer. Guests describe smooth procedures and services and highlight numerous ways in which the staff have gone out of their way to assist in individual situations.

Guests tend to rate the location of this hotel highly, describing how it is within easy reach of Irving attractions. There are plenty of dining options in the area and the hotel also provides an excellent base from which to visit Arlington, Grand Prairie, and Fort Worth.

The standard of the rooms at the hotel seem to surprise guests, who were quite often expecting them to be not quite as nice considering they are fairly low cost. The accommodation is found to be clean and comfortable with modern decor and a good selection of amenities.

Although the rooms are generally described as comfortable, several guests were disappointed by the air-conditioning units. These are sometimes described as cheap and old. The air-flow doesn't seem to be sufficient to cool down the rooms effectively.

A number of guests comment that the communal areas of the hotel could do with some refurbishment. The carpets seem like they need a deep clean and there are some persistent musty smells.

Reviews of the free breakfast are a little mixed. Many guests describe it as perfectly adequate, but others were a little less impressed, commenting on fake eggs and a crowded serving area.