Positive Reviews
positive:
Friendly and engaging staff.
Staff at Hawthorn Suites Akron Fairlawn provide excellent service with a friendly and engaging attitude toward every guest. The ladies at the front desk offer useful assistance to anyone needing to send faxes, book tickets or even help find the best places to eat or interesting places to visit locally.
positive:
Spacious rooms and en-suites.
Rooms are spacious and clean with equally well-proportioned en-suite bathroom facilities. Each apartment comes with a fully-equipped kitchen with all the items needed to prepare meals and a separate dining area to enjoy them in. the seating area around the flat screen TV is also cozy and great for watching free HBO.
positive:
Recently renovated.
The entire property has been recently renovated and while some parts are still undergoing the makeover process, most of the apartments on the property feature new room amenities, updated décor and furnishings and fresh paint. The best features such as the large en-suites, fully-equipped kitchens and outdoor pool are all still there, only better.
Negative Reviews
negative:
Buffet breakfast does not contain meat.
The hotel offers a complimentary buffet breakfast, however, a number of guests have noted that this offer does not include meat items such as bacon or sausages. Guests who prefer this type of breakfast should consider one of the local eateries as a breakfast alternative.
negative:
Basketball/tennis court can be annoying.
Some apartments are located next to the basketball and tennis courts which can be disruptive or annoying during busy periods, particularly for those with young families or business guests. Consider booking accommodation away from the courts.
negative:
Thin walls can add to noise issues.
Along with the potential noise disturbances issuing from the basketball and tennis courts, apartment walls are fairly thin and it is possible to hear the activities in adjoining rooms as well as rooms above.