Positive Reviews
positive:
Positive views about customer service
Reviewers were pleased with the customer service they received from friendly, obliging and efficient employees who had good local knowledge. Those travelling with their four-legged friends welcomed the pet-friendly policy.
positive:
Updated, clean and well-kept rooms won praise
This property's remodelled and well-maintained rooms appealed to guests. Those on longer stays loved the fully-equipped kitchenettes, which enabled them to prepare meals at their own convenience. Many guests also mentioned that their rooms were clean, spacious and relatively tranquil with cosy beds. Travellers attempting to control their spending often declared that they got decent value for money because the room rates were usually reasonable.
positive:
Suburban Wichita location near mall and dining
Downtown Wichita was reportedly easy to reach from this property's location in the city's eastern outskirts. It also appealed to drivers that US Route 400 was nearby, enabling hassle-free access to area attractions, sports arenas, universities, industrial areas and the airport. The free parking was another bonus. Moreover, there were bus stops and several places to eat in the surrounding area as well as a large shopping centre.
Negative Reviews
negative:
Free Wi-Fi disappointed some critics
Although many guests appreciated the free Wi-Fi network, some critics claimed they encountered unreliable coverage or underwhelming speeds at times.
negative:
Mixed views about free breakfast
The simple free breakfast divided opinion among reviewers. Although many said it was a bonus, some critics claimed there wasn't a wide enough choice of fresh food items on the menu. It was sometimes claimed that food and drink items were prone to running out of during the busiest periods.
negative:
Critics noted flaws with rooms and service
Several critics sometimes faced frustrating delays at check-in while they waited for housekeeping to make their rooms ready. Others found it a challenge to adjust the room temperature to their liking.