Positive Reviews
positive:
Well-equipped rooms were spacious and affordable
The well-equipped rooms featuring flat-screen TVs, free Wi-Fi and kitchenettes appealed to travellers, especially those on extended stays who enjoyed the flexibility of making meals at their own leisure. Many reviewers said the rooms were nothing fancy but were spacious and more than satisfactorily comfy and clean. The comparatively affordable room rates for the area appealed to budget-conscious guests, who often remarked that they got decent value for money.
positive:
Handy location near public transport links
Drivers appreciated the free parking and the easy access to this Alexandria, Virginia property from Interstate 95/495. Non-drivers liked the way there were bus stops nearby plus a metro station located within moderate walking distance. Many guests said it was straightforward to reach downtown Alexandria plus the many attractions and sights of Washington D.C. as well as government offices, shopping malls, academic institutions, airports and local attractions. Furthermore, there were various dining options just a short drive away.
positive:
Customer service praised
Visitors frequently spoke highly of the good customer care provided by friendly, professional and helpful personnel, who often had useful local knowledge. Animal owners liked the pet-friendly policy.
Negative Reviews
negative:
Maintenance and cleanliness grumbles
Some critics considered the free weekly housekeeping service to be too infrequent. There were also cleanliness and maintenance issues reported in certain rooms. These included inadequately cleaned bathrooms and kitchens, litter leftover from previous guests, stained bedding, dated decor and weak water pressure.
negative:
Annoying smells and noises
Lingering smoky smells and musty odours disappointed guests in several rooms. Meanwhile, light sleepers sometimes blamed thin walls for enabling them hear nuisance noise from adjoining rooms at times.
negative:
Free breakfast divided opinion
Many guests welcomed the free grab-and-go breakfast. However, some critics claimed the limited menu choice was disappointing or that certain items were prone to running out.