Positive Reviews
positive:
Popular long stay rooms were affordable
According to many reviewers, the extended stay rooms were ideal for those wishing to prepare meals at their own leisure because they featured fully-equipped kitchenettes. Moreover, there were modern features like flat-screen cable TVs. Guests often mentioned that the rooms were spacious and more than satisfactorily clean for a brief stay. The property was also said to be quite quiet. Budget-minded reviewers felt they got fair value for money due to the competitive room rates.
positive:
Appealing location near major mall and airport
This property's position in the western outskirts of Pittsburgh proved to be highly convenient for air passengers using Pittsburgh International Airport, which was only a short drive away. Furthermore, there was a major shopping mall just a short drive away. Travellers also appreciated the way there were plenty of dining options nearby plus bus stops and filling stations. The free parking was a bonus for drivers, who also mentioned it was easy to reach downtown, local attractions and sports venues.
positive:
Good customer service
Visitors were impressed with the friendly and professional customer service they received. Animal lovers welcomed the pet-friendly policy.
Negative Reviews
negative:
Free Wi-Fi grumbles
According to several critics, the free Wi-Fi network sometimes offered spotty coverage or was prone to slow speeds.
negative:
Mixed feelings about free breakfast
Although many guests appreciated the convenient free breakfast featuring pastries, fruit and coffee, others criticized the lack of fresh food options.
negative:
Minor cleanliness and maintenance issues
Guests in some rooms criticized maintenance and cleanliness issues. These included ineffective air-conditioning units, build-ups of hair and dust, stained bedding, lingering musty smells, insufficiently cleaned bathrooms and litter leftover from previous guests. It also disappointed some reviewers that free housekeeping was only provided on a weekly basis.