Positive Reviews
positive:
Central Phoenix location.
Guests love the location of this hotel, particularly its proximity to the light rail station, which makes it easy to zip around Phoenix and get wherever you need to be. You’ll find many central Phoenix attractions within walking distance, and there are local shops and restaurants close by.
positive:
Free breakfast.
The grab ‘n’ go breakfast is a convenient option that guests enjoy – the choices of muffins and fresh fruit, along with hot coffee, will pep you up and get you ready for the day, whether you’re racing out to explore the city or to attend business meetings.
positive:
Spacious studios.
Guests rate the space and layout of the studios, since they’re well set up for a home-from-home experience. Whether you need to work, relax, or cook a meal, everything’s at your fingertips, and the apartments are roomy enough that you won’t feel cramped, even with the family in tow.
Negative Reviews
negative:
Air con problems.
Problems with the air conditioning are frequently reported by guests, and in Phoenix, this can be a real issue. If yours isn’t particularly efficient, the room might be hot and stuffy, or you may find that the unit is noisy and disturbing at night.
negative:
Bathrooms need more cleaning.
Housekeeping at this hotel is done on a weekly basis, and guests feel that the bathrooms in particular could do with more regular and better cleaning. Things like dirty tiles and having to change your own towels don’t create the best impression of cleanliness.
negative:
Erratic service.
The welcome at the front desk can be hit and miss, according to guests, with some members of staff being abrupt or not particularly helpful in their manner. If you have special requests, you may find that staff are not all that flexible in accommodating them.