Positive Reviews
positive:
Handy roadside location near dining
This property's location in the western Spring Hill suburb of Mobile, Alabama was a hit with guests as it put them just off highway I-65 and offered free parking. Furthermore, it was reportedly easy to reach beautiful Gulf of Mexico beaches as well as downtown Mobile, golf courses, hospitals and shopping centres plus the port and the airport. Travellers also liked the way the property was close to convenience stores, petrol stations and several dining options.
positive:
Low-cost and well-equipped rooms with kitchenettes
Reviewers were keen on the remodelled rooms with flat-screen TVs, cosy beds and fully-equipped kitchenettes where they could prepare light meals at their own leisure. Many visitors said their rooms were well-kept and more than adequately spacious, clean and comfy for their needs. Thanks to the usually competitive room prices, many guests said they got fair bang for their buck.
positive:
Good customer service
The friendly, attentive and obliging personnel reportedly offered a warm welcome and looked after guests well. Animal lovers welcomed the pet-friendly policy.
Negative Reviews
negative:
Nuisance smells and noises
Light sleepers said they were sometimes disturbed by occasional traffic noise in certain rooms facing the main roads. Musty smells and lingering pet odours also bothered travellers in some rooms.
negative:
Mixed views on free breakfast and Wi-Fi network
Several critics claimed the simple free breakfast fell short of their expectations because of the limited food choice. Meanwhile, some guests mentioned that the free Wi-Fi network was occasionally plagued by patchy coverage and slow speeds.
negative:
Maintenance and cleanliness could be improved
It was mentioned by critics in several rooms that cleanliness and maintenance standards could have been improved to address issues like tired-looking decor, dirty carpets and bathrooms that could have been more thoroughly cleaned. Some guests claimed the free weekly housekeeping was too infrequent.