Hotel Extended Stay America Suites - Jacksonville - Deerwood Park (Jacksonville, USA)

There have been some past negative comments regarding pet and housekeeping regulations here, with some guests reporting that they were not made aware of certain hotel policy particulars upon check-in. However, the management appear to have taken guest feedback on-board and more recent reviews comment on just how well staff communicate these policies with guests.

While it may not be within walking distance of many attractions, a number of guests felt that, for this part of town, this hotel represents great value for money. Animal lovers were also happy to find that their four-legged friends are more than welcome here.

Slow Wi-Fi speeds are the Achilles heel of many a property, but by all accounts, the connection at this property is good and strong.

Some guests report that their units were kept absolutely spotless during their stay. However, many others also commented that their rooms and kitchens just were not kept up to standard. Vacuuming and dirty carpets seemed to be a major issue here, along with hair and food left in basins.

The good news is: this hotel is being renovated. And the bad news? This hotel is being renovated. While the end result will hopefully improve the overall guest experience, in the meantime, some report very heavy noise and disturbed sleep from all that construction.

A lot of guests commented that the toilets here weren't especially powerful, with multiple flushes needed to clear the bowl. There were also reports of low water pressure here. Elsewhere in the bathrooms, many reported very strong mold odors and lots of black mildew in grouting and along the edges of tubs.