Hotel Extended Stay America Suites - Houston - Med Ctr - NRG Park - Braeswood Blvd (Houston, USA)

Guests were upbeat about the generously-sized rooms, often describing them as clean, comfortable and fairly tranquil. There was praise for homely features like the cosy beds and fully-equipped kitchenettes, where travellers on extended stays enjoyed preparing light meals at their own convenience. Budget-minded visitors regularly remarked that the price-to-quality ratio tipped in guests' favour thanks to the affordable room rates.

The proximity of surrounding medical facilities appealed to many visitors as did the free shuttle service that took the hassle out of making hospital trips. The location in the southern suburbs of Houston was also perfect for American football fans seeing games at the nearby NRG Stadium. Furthermore, there were bus stops and a light rail station close by. Several eateries were conveniently located in the neighbourhood too. Motorists liked the free parking and said it was simple to reach downtown plus shopping malls, universities and city attractions.

Reviewers largely praised the friendly, obliging and hardworking employees, who offered good customer service and a hassle-free check-in. Animal lovers appreciated the pet-friendly policy.

Many guests welcomed the simple free breakfast. Nevertheless, there was criticism from some quarters over the restricted range of food and drink options.

Cleanliness and maintenance issues bothered reviewers in several rooms. These included insufficiently cleaned bedroom floors and bathrooms, outdated decor, malfunctioning air-conditioning units and bathrooms and kitchenettes requiring minor repairs. A few guests described the odd cockroach encounter. The free weekly housekeeping didn't come often enough for some critics' liking.

Light sleepers noted that some rooms facing a hospital helipad nearby were occasionally exposed to the sound of helicopters landing. Lingering pet odours also bothered guests in some rooms.