Hotel Extended Stay America Suites - Chesapeake - Crossways Blvd (Chesapeake, USA)

Most guests like the location of the hotel, saying that it is close to several popular city locations, like shopping malls and great restaurants. They note that the beach is only a 20-minute drive from the property.

Many guests are pleasantly surprised at the cleanliness of the rooms, saying that they are kept very clean despite the fact that the housekeeping visits them only once in seven days. They note that bathrooms are especially clean, and that common areas are well-tended to.

Most guests note that kitchenettes in the rooms are very convenient, and stocked with everything one needs to fix quick meals. They say that kitchen appliances are functional and clean, and that the front desk will supply anything that is missing from the kitchens upon notice.

Several guests say that breakfast is decent, but not much more. They note that granola bars and oatmeal are pretty much all that is offered, and say that adding more choices, such as fresh fruit, would greatly improve the breakfast situation.

Some guests note that Internet access leaves a lot to be desired, saying that the service disconnects frequently and that it is not very reliable. They suggest using a personal data plan for accessing Internet, and connecting to the hotel's free Wi-Fi service during off hours.

Several guests feel that employees could do more, especially when addressing minor issues that guests sometimes have at the hotel. They say that not much is done to provide guests with a great experience, and that employees, while friendly, are not prepared to go that extra mile to ensure a great stay.