Positive Reviews
positive:
Apartment Aspects Appreciated
Visitors of the all-suites hotel mentioned that they really enjoyed having a full-size kitchen. This was particularly handy for families who were hoping to save money by eating in. Furthermore, guests remarked that the rooms are rather spacious and provided everything they needed for a home away from home.
positive:
Accommodating and Friendly Staff
Guests mentioned that they found the staff to be quite helpful. Whether it was dealing with the room issue or something outside of the hotel's control, they did their best to provide quality service.
positive:
Wealth of Amenities Nearby
Visitors enjoy the fact that Steward Highway is nearby. Furthermore, guests mentioned that it's also close to downtown and provides a number of conveniences nearby such as restaurants, groceries and stores.
Negative Reviews
negative:
Feeling Somewhat Rundown
Travellers remarked that this hotel could use some updated décor. In addition, they mentioned that the rooms have a very tired feel as if they've been overused with little or no renovations. Visitors also remarked that since they do have kitchens, the hallways can smell a bit. Essentially, they mention the hallways have an ‘apartment' complex smell.
negative:
Housekeeping Issues Abound
Based on remarks, the room could be cleaned better. They cite issues such as hair on the sheets, leftover trash from prior guests and bathrooms that require a closer cleaning. Others remarked that the linens seem worn and carpets could use a good scrubbing.
negative:
Breakfast Is Lacking
While the hotel does provide their grab-and-go breakfast at no charge, visitors mentioned that it's quite small. They mentioned it basically consists of a piece of fruit and a granola bar, which they didn't find appetising.