Hotel Extended Stay America Select Suites - Greenville - Haywood Mall (Greenville, USA)

Reviewers approved of this property's location in Greenville as it put them within walking distance of Haywood Mall, the largest shopping mall in South Carolina packed with retailers and dining options. Moreover, there were further places to eat, bus stops and filling stations in the immediate vicinity of the hotel. Drivers appreciated the free parking and said thanks to the proximity of Interstate 385 they could easily reach downtown Greenville, academic institutions, parks, golf courses and the airport.

Visitors often said they dealt with polite, friendly and helpful employees who offered good customer service. The free grab-and-go breakfast was another plus. Animal owners were delighted with the pet-friendly policy.

The updated rooms, specially designed to cater for longer stays, appealed to many visitors because they contained features like flat-screen TVs and well-equipped kitchens enabling the preparation of light meals. Many reviewers said their rooms were suitably clean, spacious and comfy for their needs. Several guests remarked that the property was fairly peaceful. Budget-conscious travellers said they got decent bang for their buck as the rooms were reasonably-priced.

Tired-looking decor, missing or damaged kitchen appliances and inadequately cleaned bathrooms plus musty smells and lingering smoky odours were among the cleanliness and maintenance issues guests claimed they faced in certain rooms. Some critics wished the free housekeeping had been more frequent. A few guests described occasional encounters with cockroaches.

It was occasionally claimed that the free Wi-Fi network suffered from sluggish speeds or an unreliable signal in some corners of the building.

Even though many guests welcomed the simple free breakfast at this property, others disliked the limited choice of fresh food on offer.