Positive Reviews
positive:
An affordable home away from home...
Travellers on a budget appreciate the many in-room amenities for the rate, noting the rooms are spacious and the kitchens are sufficiently equipped for cooking. The coin laundry on site is also convenient for guests.
positive:
Polite and professional staff...
Guests have been very pleased with the level of service offered by the front desk team and manager, describing them as friendly, helpful, and accommodating.
positive:
Not too far from the action...
Though few guests would describe the area as "pretty," they do appreciate the hotel's quiet location in a cul-de-sac minutes from I-77, which offers a speedy and direct route to downtown Charlotte. There is a Lynx station not too far away as well.
Negative Reviews
negative:
The cupboards are bare...
Travellers have been disconcerted to find that all cookware and dishes must be requested from the front desk, which is particularly inconvenient for guests on the third floor, only accessible via the stars.
negative:
Hot and bothered...
Light sleepers have failed to get their beauty sleep due to the air conditioning cycling on and off throughout the night. Others note that the hallways are not air conditioned at all, and have an unpleasant musty odour.
negative:
Throwing in the towel?
Though guests who meet the housekeeping team are generally pleased with their efforts and very pleasant, cheerful attitude , they may be stretched too thin across the property, as others have been disappointed in the overall level and timeliness of cleaning services. Towels and linens may be due for replacement as well.