Positive Reviews
positive:
Low-cost rooms included kitchenettes
The kitchenettes featured everything guests needed to make simple meals at their own convenience and particularly appealed to those on extended stays. Budget-conscious visitors often commented that they got decent bang for their buck thanks to the usually low-cost room rates. The generously-sized rooms were reportedly more than adequately clean and comfortable.
positive:
Convenient location near dining options
The proximity of conveniences such as a cinema, petrol stations, bus stops, shopping options and lots of places to eat in the surrounding area appealed to reviewers. Drivers liked the easy access to Interstates 10 and 12, which made it simple to reach hospitals, industrial areas, shopping malls, universities, golf courses and casinos plus the port and the airport. Downtown Baton Rouge was also a short drive away. The free parking was another bonus.
positive:
Positive about customer care
The friendly, attentive and helpful personnel reportedly provided a warm welcome and good customer care. Animal lovers appreciated the pet-friendly policy.
Negative Reviews
negative:
Some guests criticized free Wi-Fi
Many travellers welcomed the free Wi-Fi service. However, others were less upbeat. It was occasionally claimed that the network offered sluggish speeds and spotty coverage in certain areas of the building.
negative:
Cleanliness and maintenance issues
Inconsistent housekeeping standards, bathrooms that could have been better cleaned, lingering smoky smells and musty odours were among the cleanliness problems reported by guests in certain rooms. The weekly housekeeping was a bonus for many guests, but some critics wished it had been offered more frequently. A few critics claimed they encountered cockroaches. Maintenance issues in some rooms included tired-looking decor, cigarette burns and ineffective air-conditioning.
negative:
Free breakfast grumbles
The simple grab-and-go breakfast was a plus for many visitors. However, some critics claimed the food offering was too limited and that items were prone to running out during busy periods.