Positive Reviews
positive:
Free parking is very helpful
The hotel offers free parking. This is a huge plus especially for those who are driving their own cars, and for those who wish to avoid the crazy parking rates in the area. In addition, you are assured that your vehicles remain secured.
positive:
Spacious rooms allow for a comfortable stay
All rooms are definitely meant for families to stay on a long-term basis. They are spacious, having more than enough space for storage and for moving around comfortably. Moreover, each room is also maintained clean by the efficient housekeeping staff, ensuring an almost stress-free stay.
positive:
Central location makes traveling easy
Extended Stay Deluxe Austin - Northwest - Research Park is just minutes away from the area's major attractions and establishments. This saves guests a whole lot of travel time, allowing them to make the most of their limited time during their visit.
Negative Reviews
negative:
Few facilities need upgrades and renovations
The hotel has been operational for years now. This means that the staffs are already adept in providing quality service. However, this also means that some rooms may already be in need of renovations and updating.
negative:
Breakfast may not be very satisfying
A complimentary breakfast is served daily in the bright breakfast room. However, the dishes served aren't always satisfying, and the repetitiveness of the menu may discourage some of the guests. There are many restaurants just steps from the hotel though.
negative:
Some staffs were not very friendly
Most of the staffs are definitely friendly and accommodating. However, a few aren't as professional as they ought to be. This could be a problem, especially when guests feel the difference in service. However, such behavior is not allowed in the hotel, and guests can rest assured that they are still improving in this area.