Hotel Extended Stay America - Providence - West Warwick (Warwick, USA)

The staff here is professional with a great customer service attitude. Terri on the front desk has been mentioned as being helpful and friendly. Some guests who were unable to go home owing to family problems have found a home-from-home in this property.

The hotel is well located near the Interstate and just beside the Interstate 95 route. It's in a fairly quiet neighbourhood and has a Dunkin' Donuts outlet next door. There are plenty of eating options nearby. The hotel is convenient for people getting out of New York City for a while and for those traveling to Maine or nearby Newport.

The hotel provides a 'grab and go' breakfast consisting of tea/coffee and oatmeal bars or similar snacks. Some of the guests have expressed disappointment that the breakfast is so light. However, some of the residents found it convenient to visit the 'Dunkin' Donuts' outlet next door, or another breakfast outlet "Denny's" to fill their stomach and set themselves up for the day.

Although the hotel claims to have a 24-hour front desk, it has been found that the front desk is often left unattended for long periods of time. This is quite inconvenient for some of the guests who are in need of assistance.

Some guests have mentioned that the interiors of the hotel look rather dated and could use an update.

It's claimed that the fixtures and fittings of the hotel need some more maintenance. A refurbishment is probably required.