Hotel Europäischer Hof (Cologne, Germany)

Europäischer Hof is located in the heart of Cologne's Old Town, just minutes away from the cathedral, railway and many of the city's most popular attractions. This convenient, central location has proven popular with past guests residing at the hotel.

Past guests have generally been impressed by the level of cleanliness at the hotel. While the property itself is reported to be well-worn, guests point out that the hotel's housekeeping team does a very good job of keeping accommodations clean and tidy.

The hotel's reception staff is considered to be professional and polite, according to reports. Many guests point out that the front desk staff is friendly and helpful, making for a pleasant stay.

Europäischer Hof is an aging hotel that is showing signs of wear and tear, according to reports. Past guests point out that refurbishment is required, with common criticisms including grubby carpets, outdated furniture, cracked tiles and a small, unreliable lift.

Several guests have arrived at their accommodations only to find that the windows do not close properly. This has resulted in draughts and, thanks to the hotel's central location, plenty of street noise seeping into the room.

Many visitors are disappointed to learn that the hotel charges its guests for the use of Wi-Fi. Guests are required to pay an additional fee per device, a detail that proves unpopular with those used to getting internet access for free.