Hotel Emerald Bay (George Town, Bahamas)

Many guests say that all resort restaurants serve delicious meals, noting that the service is professional and the waiters are attentive. Others like that the butlers at the resort are friendly and that a 24-hour room service is available.

Most guests love the tropical Red Lane Spa and comment that the range of services includes aromatherapy treatments, couple and individual massages, body wraps, hot stone therapy, and facial treatments. Others comment that the fitness center is fantastic and offers aerobic classes, yoga, and Pilates, in both outdoor and indoor rooms.

Many guests mention that the suites and villas are spotless and spacious, noting that the ocean view from the balcony is spectacular. Others like that the Wi-Fi in rooms and across the property is reliable and fast, commenting that guests can stream radio stations and watch videos.

Several guests mention that the resort excursion desk staff is disorganized, noting that arranged trips often get canceled. Others say that the front desk staff is slow with the check in, and report that employees at the main pool are not attentive.

Some guests feel that the entertainment program at the resort could be better, commenting that there is only a piano performance, and an organized group dance available. Others say that recreational activities including snorkeling and windsurfing are below average.

Some guests point out that a reservation for onsite resort restaurants needs to be made several weeks before the trip. Others mention that the spa services also call for reservations.