Positive Reviews
positive:
Literary-themed décor proves popular.
Hotel Rex features 1920s décor and a literary theme, details that guests are quick to praise. Decked out with bookcases and school-style desks, the hotel library, which doubles as a bar, proves very popular with guests. Meanwhile, guest rooms are said to be well-decorated.
positive:
Central location ideal for sightseeing.
The hotel is situated less than three minutes from Union Square, making it a suitable choice for tourists looking to see San Francisco's famed sites. The famed Powell Street Cable Car stops at the end of the block, while the likes of Chinatown, the Moscone Convention Center, and Westfield San Francisco Shopping Center are all within a short walk.
positive:
First class customer service.
Guests are quick to praise the hotel staff when it comes to customer service. From parking attendants and bellhops to front desk staff and bartenders, guests report experiencing exceptional service from hotel employees.
Negative Reviews
negative:
Rooms can be on the small side.
Like many San Francisco hotels, Hotel Rex features guest rooms that are on the small side. While this proves disappointing for some, the majority of guests report that these petite rooms do not deter from the overall comfort on offer at the hotel.
negative:
Wi-Fi connection can be unreliable.
Some guests find the hotel's complimentary internet service to be undependable. Reports suggest that the Wi-Fi signal can prove intermittent, making it difficult to access the internet at times.
negative:
Valet parking too expensive for some.
Guests looking to leave their vehicle at the hotel are required to utilize the hotel's valet parking service. While some find this convenient, others report that the daily charge of valet parking can be on the expensive side.