Positive Reviews
positive:
Top quality suites
Previous guests have had plenty of positive things to say about the suites here. The accommodation is found to be clean and spacious with comfortable beds and a good selection of included amenities. Guests also rate the standard of the on-going housekeeping service highly.
positive:
Popular location
Guests have found the location of this Saratoga Springs hotel appealing, particularly in regard to the proximity of the downtown area and the choice of dining spots and interesting stores in the area. Guests have also enjoyed being able to walk to the Saratoga Race Course.
positive:
Great service and facilities
Both the service and facilities here score top marks from guests. The staff is probably everything you want from hotel staff - friendly, professional, and polite. Overall, guests enjoy the facilities too, finding these clean and well maintained and as adding convenience to a stay here.
Negative Reviews
negative:
Small pool
Guests enjoy the pool here but do tend to describe it as small. Understandably, the pool is popular with children so there’s a good chance you’ll find it is too overcrowded to use at times.
negative:
Some suites overlook others
Guests point out that the layout of this hotel means that at least some of the suites directly face others. This has presented a privacy issue to guests, some of whom have asked to be moved to a new suite.
negative:
Occasional complaints
Besides the size of the pool, negative feedback for this hotel is rare. Complaints do crop up occasionally but none that suggests any feature of this hotel is consistently poor. Guests do sometimes mention that they were able to hear a little noise, but this is by no means the norm.