Positive Reviews
positive:
Good Wi-Fi
Most guests note that the hotel has reliable paid Internet access, saying that even the top-most floors almost never have issues with connectivity and access. They suggest asking for rooms on lower floors for the strongest free Wi-Fi signal, or switching to wired Internet for highest surfing speeds.
positive:
Nice breakfast
Many guests say that the complimentary breakfast is great, with a lot of choices to pick from. They say that the fruit is fresh and offered daily and other food items are rotated from day to day for extra variety.
positive:
Attentive employees
Most guests note that the employees are approachable and helpful, saying that they are happy to recommend local attractions, and help guests choose local restaurants. Several guests say that all minor issues are resolved quickly and efficiently, and that customer service is excellent.
Negative Reviews
negative:
Room furniture needs more care
Some guests note that the room furniture looks a little dated, and not at all in sync with newly decorated rooms. They say that sofa beds and loungers have stains and rips in them, and that the furniture is starting to show signs of wear and tear.
negative:
Can get noisy
Several guests say that the property can be somewhat noisy, especially since renovations are taking place of both the premises and the rooms. They note that common areas are very loud, and suggest staying in the rooms during day, as the level of noise is lower due to proper soundproofing.
negative:
Problems with the AC
Some guests note that there can be some minor issues with the air-conditioning unit in the rooms, saying that it can be a bit noisy, and shut down unexpectedly. Several guests note that rooms get stuffy because of it, and recommend testing the AC, and calling maintenance if there is an issue.