Positive Reviews
positive:
Variety of beverages are offered for free
From approximately five in to seven in the evening, guests are given free drinks. Non-alcoholic and alcoholic beverages are available. The supply is replenished always, so you can have more than one serving. Moreover, you can have great conversations with the servers and the appetizers are delicious. .
positive:
Shuttle service allows you to travel easily
Embassy Suites Houston - Energy Corridor's staff can drive you to points of interest near the hotel and pick you up whenever you want. In addition, the drivers are friendly and efficient so they clearly deserve tips. .
positive:
Amazing deals for upgraded rooms
The difference between the prices of premium and basic rooms is not that high so getting an upgrade won't be a problem. It will be worth it because you are entitled to better views and free usage of the vending machine. .
Negative Reviews
negative:
Issues with the beds
Some guests say that the beds are a little firm. This is mainly based on personal taste though. You can just ask for extra comforters. In addition, the pillows are fluffy and the blankets have high qualities so you can still sleep well at night. .
negative:
Conflicts may be encountered
Guests are required to give a deposit. If you cancel your trip, it might take a long time to get your money back. Moreover, there were complaints about billing discrepancies, so you encouraged to double-check everything before proceeding for checkout. .
negative:
Some televisions are problematic
Almost half of the channels were a bit fuzzy and the remote controls barely worked, according to some guests. However, these issues are efficiently solved, thanks to the impeccable service of the technicians. Moreover, these are not big deals if you stay out of your room most of the time. .