Hotel Embassy Suites by Hilton Austin Downtown South Congress (Austin, USA)

This hotel put guests right in the thick of all that downtown Austin has to offer. Whether you want to try one of the area's many restaurants and bars, or head to Congress Avenue Bridge to see those famous bats, this hotel seems to be a sound best for a guaranteed good time in Austin.

The staff - from reception team to cleaners - appear to be consistently excellent. The valets in particular have been mentioned by multiple visitors for their impressive hustle.

Like other Embassy Suites locations, this property offers a made-to-order breakfast. This is a definite hit with guests, who consistently rave about the overall quality of the offerings here. For many, however, the drinks reception in the evening is also a very nice touch and a great way to wind down a day's stay in Austin.

For some, breakfast service during the week is just too short, with many reporting that they missed the day's most important meal by just a few minutes. While the offerings are great, many visitors just wish that this hotel would extend serving times for those late risers.

Some guests appear to have been charged for the use of the Wi-Fi here. As this is an upscale property, many felt that this fee was a bit unnecessary.

While there is parking here, many were annoyed to find that there is a considerable fee for this amenity. Yes, this hotel is right in the heart of downtown Austin and offers a free local shuttle service, but for those who came by car, this was an annoying but necessary addition to the final bill.