Positive Reviews
positive:
Spacious rooms, heavenly beds
Many guests have commented on the huge and spotlessly clean rooms at El Ejecutivo by Reforma Avenue. Guests said house-keeping provide a daily cleaning service and leave no stone unturned. Visitors also love the extra comfortable king-sized beds, with lovely soft bedding.
positive:
Fantastic value for money
Even if you are on a tight budget you might appreciate the refurbishments and architectural finishes throughout the hotel. Many visitors commented on the chic new look along with the complimentary glass of champagne on arrival, and felt the extra touches made all the difference.
positive:
Accommodating staff have your back
The staff at El Ejecutivo by Reforma Avenue, from the concierge to the bellboy, including the front desk and house-keeping, have received a ton of compliments from guests who experienced top class hospitality. They said this was the reason they would stay here again each year.
Negative Reviews
negative:
Poor sound proofing
While many visitors to the hotel have enjoyed their stays, others felt the soundproofing could be greatly improved. You might just have to listen to your next door neighbor's conversations, so make sure you bring your ear plugs with.
negative:
Noisy air-con units
Many rooms still have the old air-conditioning units installed, and are, according to unsubstantiated reports all going to be replaced in the very near future. Guests reported being disturbed during the night because of the noisy appliance.
negative:
Wi-Fi not the greatest
Those travelers who rely on a strong Internet connection might run into some difficulties when it comes to staying connected. Most guests who used the hotel's free hotel complained about losing the signal every so often.