Hotel Eden Crest (Pigeon Forge, USA)

Guests say the location of these cabins is perfect for those who want to enjoy the peace and quiet of the surrounding mountains, but the cabins are also very close to all that Pigeon Forge and Gatlinburg offer in terms of dining, entertainment, and activities, including the ever-popular Dollywood.

These cabins are quite versatile and can easily accommodate any size group. They offer smaller size cabins perfect for the couple looking for a romantic getaway, yet they also have cabins to accommodate large groups and family reunions. Guests say the beautiful mountain views are not to be missed.

The unconventional check-in process makes it quite easy to quickly check-in and check-out of your cabin. A code to unlock the door will be texted to you so you can gain immediate entry upon arrival.

Guests report that cabins are in need of a thorough and deep clean. There is quite an amount of mould in the bathrooms, dirty carpets that need replacing, and a thick coat of dust throughout. While you will anticipate seeing bugs while in the woods, there were also dead bugs throughout the cabins that needed sweeping away.

Many guests feel that the customer service provided by the owners needs improvement. Guests were quoted amenities such as access to a pool, or washer and dryer in cabin, only to arrive and find that those were not available at all. Guests also feel that the owners fail to return phone calls in a timely manner to resolve issues encountered during your stay.

Some cabins come with a private hot tub, however, many guests say that these hot tubs are locked upon arrival and therefore can't be used as anticipated, leading to colossal disappointment.