Positive Reviews
positive:
Located close to USAFA south entrance.
Econo Lodge North Academy is located just off Junction 150 I-25, a short distance from the south gate of the US Air Force Academy. Past guests report that this location is convenient for those traveling to the academy, be it to visit a cadet or attend a game at Falcon Stadium.
positive:
Good standard of cleanliness.
Although hotel guestrooms are reported to be somewhat outdated in terms of amenities and décor, many guests report that accommodations are at least clean. Barring a few reports to the contrary, guests are often pleasantly surprised by the level of cleanliness.
positive:
Convenient location for local amenities.
Past guests praise the hotel's location not only for being close to the USAFA but also for offering quick and easy access to shopping centers, restaurants, and Colorado Springs at large. The hotel is a short drive for Chapel Hills Mall, while downtown Colorado Springs is less than a ten-minute drive away.
Negative Reviews
negative:
Unpleasant odors prove off-putting.
A number of guests staying at Econo Lodge North Academy report experiencing unpleasant odors during their visit. Common complaints involve the smell of stale smoke throughout the building and the smell of dogs and cats in room.
negative:
Some complaints about staff members.
While some guests enjoy a good level of customer service, others report encountering a less than professional staff during their stay. Some guests find employees to be rude and unhelpful, particularly when it comes to rectifying problems.
negative:
Sparse breakfast lacking in choice.
The hotel's complimentary breakfast is said to be sparse and lacking in variety. Meanwhile, guests report that there is not always enough food to go around.