Positive Reviews
positive:
Central location near downtown
Many visitors were keen on the location of this hotel in midtown Albuquerque. The proximity of the junction of Interstates 25 and 40 made it simple for motorists to reach downtown plus academic institutions, shopping malls, military sites, beauty spots, industrial areas and the airport. There were also handy amenities nearby such as bus stops, petrol stations, convenience stores and dining options. Drivers welcomed the free parking.
positive:
Good customer service and complimentary breakfast
The good customer care and quick check-in provided by friendly, helpful and efficient employees proved popular with reviewers. Animal lovers appreciated the pet-friendly policy. The free coffee and complimentary continental breakfast also appealed to guests.
positive:
Updated rooms were well-equipped
Travellers often sang the praises of the updated rooms, saying they were simple but comfortable and clean. It appealed that the rooms were well-equipped with mini-fridges, microwaves and coffee-makers as standard. Drivers liked the way they could often get parking spaces right outside their rooms. Budget-conscious guests felt their stays represented good value for money as the rooms were usually reasonably-priced.
Negative Reviews
negative:
Occasional breakfast grumbles
Although many diners appreciated the free breakfast, some critics said they would have preferred a wider choice of fresh food. Moreover, the dining area was reportedly rather small.
negative:
Critics mentioned flaws in certain rooms
Critics mentioned that they found some of the rooms a little too compact, especially when fully occupied. Others were bothered by a lack of natural light in some rooms. Cleanliness and maintenance issues also inconvenienced some travellers. These included carpets and bathrooms that could have been more vigorously cleaned, dated decor and cigarette burns.
negative:
Nuisance noise
Light sleepers blamed thin walls for enabling them to occasionally hear nuisance noise from adjacent rooms. Certain rooms facing the freeway were reportedly prone to spells of traffic noise too.