Positive Reviews
positive:
The Breakfast is Adequate
Many guests were happy that this hotel offers a free continental breakfast, and considered that a major perk. Furthermore, they also were generally satisfied with the breakfast offerings, considering the price range of this property. If you're trying to save money on food costs, this property could be a useful choice.
positive:
Considerate Staff Members
Guests frequently discussed how the staff members they encountered during their stays were warm and understanding. Those traits were consistent even when guests approached the staff members with problems. Generally, those issues were promptly resolved by apologetic hotel employees.
positive:
Located in an Appealing Area
Guests liked that this property is adjacent to shopping outlets, and that there are restaurants in the vicinity as well. Due to these attractions, guests said they thought the area of the hotel was busy in a way that made it feel exciting.
Negative Reviews
negative:
Problems with Bugs
There were some comments from guests who noticed bed bugs and roaches in their rooms. Although the staff members did what they could to handle those problems, guests were still often unsatisfied, saying that these issues should not exist, let alone be consistently occurring.
negative:
Some Rooms Are Dirty and Dated
From time to time, guests checked into rooms that they described as being in quite poor condition, and they mentioned that the housekeeping staff did not do a thorough job of cleaning them prior to arrival. However, other reviews stated that the hotel seems to be undergoing upgrades, so at least part of the issue may be resolved soon.
negative:
The Pool Doesn't Look Attractive
Some guests gave feedback to say that the pool water was often cloudy and sometimes had a greenish tint. If you are planning on swimming during your stay, this pool may not offer the best option.