Positive Reviews
positive:
Popular central location near restaurants
It appealed to visitors that they could easily walk to downtown attractions and a wide variety of places to eat offering global cuisine to suit all budgets. Moreover, there were filling stations and convenience stores nearby. The direct access to US Route 550 made it straightforward to reach local attractions, shopping centres and the Mesa Verde National Park. Motorists also liked the free parking. Outdoors enthusiasts were chuffed that they could easily reach many of the fishing, hiking, climbing, skiing and kayaking hotspots in the surrounding area.
positive:
Functional rooms were clean and inexpensive
According to many reviewers, the rooms did the basics well and were suitably clean and comfy for a stopover. The hot showers, free Wi-Fi, cosy beds with pillow-top mattresses and flat-screen TVs all won praise. Travellers prioritizing affordability mentioned that the price-to-quality ratio favoured guests thanks to the competitive room prices.
positive:
Good customer service
Guests frequently spoke highly of the professional, friendly and obliging employees who offered a hassle-free check-in and good customer service. Animal owners loved the pet-friendly policy.
Negative Reviews
negative:
Nuisance smells and noises
Several light sleepers blamed thin walls for enabling them to hear the sound of passing traffic or nuisance noise from adjacent rooms. Cleaning product smells and musty odours also disappointed some critics.
negative:
Mixed feelings about breakfast
Although many diners liked the free continental breakfast, some critics wished there had been a broader menu choice on offer. According to several guests, the dining area was quite cramped.
negative:
Flaws reported in some rooms
Some critics mentioned that they found several of the standard rooms fairly small, especially when fully occupied. Others found it a challenge to regulate the room temperature at times. Minor maintenance and cleanliness issues were also encountered such as inadequately cleaned bathrooms, aging mattresses and dim lighting.