Positive Reviews
positive:
Good location for convention centre, arenas.
The hotel is within walking distance of the Oregon Convention Centre, ten minutes away on foot, making it a suitable option for travellers attending corporate events. Additionally, both Veterans Memorial Coliseum and Moda Centre, home to the NBA’s Portland Trail Blazers basketball club, are within 500 metres of the property.
positive:
Free parking is plentiful.
Past guests praise the hotel’s free parking policy, which is said to be plentiful. With public transport links nearby, guests enjoy being able to leave their car parked while they explore the Rose Quarter, Pearl District, and downtown Portland.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Property due an upgrade.
Previous reviews of the hotel indicate that the property is in need of an upgrade. Past guests have described loose fittings, damaged furnishings, and unpleasant odours amongst other complaints. Meanwhile, cleanliness at the hotel is not always to a high standard, according to reports.
negative:
Jekyll and Hyde-like customer service.
While some guests experience positive interactions with the hotel staff, others are less fortunate. Reports seem to indicate that you’re more likely to encounter an unfriendly and unhelpful member of staff than one offering a warm welcome.
negative:
Very limited breakfast.
According to past guests, the hotel’s complimentary continental breakfast is very limited. Reports suggest that there’s little more than coffee and a few pastries on offer, much to the disappointment of hungry guests.