Hotel East Avenue Inn & Suites (Rochester, USA)

Guests were pleased to find that they had numerous bars, cafes and restaurants all within walking distance of their accommodation. Those who were keen to visit the local cultural monuments found it convenient being able to reach the local museums, opera h

The overall levels of hygiene at the hotel have been said to be quite high with guests stating that their rooms were clean and kept tidy by the housekeeping team for the duration of their stay. The modern decor appealed to many who said that the rooms loo

Guests said they were greeted with a smile upon arrival which set the tone for their entire stay. All of the members of staff were described as being friendly and often willing to go out of their way in order to assist the guests and make them feel at eas

The standard type rooms have been described as being on the small side with quite a few guests stating that they had a limited amount of space to move around and felt rather cramped. The small rooms also meant that guests did not have enough storage space

Guests said that they were able to hear the footsteps of the occupants above them which prevented some from getting a good night's sleep. Quite a few also objected to being able to hear noise from the corridors and adjoining rooms.

The rooms lack certain items such as microwaves and fridges which guests were expecting to find as they are usually provided as standard.