Hotel Drossos (Perissa, Greece)

Whatever their problems with the hotel, and there were certainly some, guests did appreciate the location. It was described as very close to the beautiful Perissa Beach, as well as the cafes and tavernas of the town itself.

This was, by far, the part of the hotel that guests most liked. While it doesn't have a sea view, the outlook over the hills is nonetheless described as lovely. There were no complaints of too few sun beds, and the whole atmosphere seems to be more relaxed and agreeable that one would find in a big resort.

Guests felt that the location, a little away from the beach, resulted in a very quiet environment. They didn't seem to have any problems with either cars or revellers outside disturbing their sleep.

This was perhaps the most numerous complaint, and definitely the most serious. Guests speak of arriving with confirmed bookings, and the owner/manger simply ignoring them and sending guests to other hotels. Whatever excuses are given, guests clearly do not believe them, saying the owner simply bumps people with confirmed reservations out if he can get more for their room.

Related to the overbooking perhaps, the owner was said to get rude, and even abusive, when confronted by guests. They felt very poorly treated and described the owner as exceptionally poor at customer relations.

While not reported by most guests, a surprising number do say that there rooms smelt awful. They believed this was because of a backed up sewer system, but whatever the reason they obviously didn't like it.