Hotel DoubleTree by Hilton Washington DC North/Gaithersburg (Gaithersburg, USA)

Guests have found the location of this Gaithersburg hotel convenient, commenting that the property is easily accessible by car and is near public transport services. Guests have also appreciated the selection of bars, dining spots, and shopping destinations nearby.

Previous guests have had a consistently good experience with the service here. Even those guests who found cause for complaint with other areas of the hotel describe the staff as friendly and happy to help with any issues or questions.

Feedback about Rook’s Corner Restaurant is typically good. Guests find the food is nicely prepared and the cost of dining reasonable. Guests have also commented favorably about Rook’s Corner Lounge finding this an attractive spot to relax and enjoy a few drinks.

Reviews indicate that the rooms here often disappoint. While some guests simply describe them as dated in appearance, others complain about unpleasant smells and numerous examples of poor maintenance.

Although guests tend to find the rooms are clean, the standard of cleanliness in the bathrooms seems less satisfactory. Guests note black mold and debris in the showers and vents as well as sewer smells and problems such as broken fans and slow draining water.

The neglect seen in the rooms and bathrooms appears to continue into the public areas of the hotel where guests have noted poorly cleaned hallways and broken ice machines. Also, the elevators are slow and appear to break down on a regular basis.