Positive Reviews
positive:
Convenient, central location.
Radisson Hotel Lansing at the Capitol is located in the heart of Lansing, just a short walk from the State Capitol building. This central location makes it easy for visitors to get around the city. Meanwhile, guests are particularly fond of the covered walkway that crosses the Grand River and connects the hotel to the Lansing Center.
positive:
Comfortable beds for a good night's sleep.
The majority of guests enjoy a good night's sleep at the hotel thanks to comfortable beds. That being said, some guests are less keen on the pillows provided, reporting that they can be thin and uncomfortable.
positive:
Helpful employees try their best.
For the most part, guests are appreciative of hotel employees, who are said to be friendly and helpful. However, many guests report that the hotel is often understaffed, leaving overworked employees trying their best to take care of guests.
Negative Reviews
negative:
Rooms are ready for an update.
According to many reports, rooms at Radisson Hotel Lansing at the
Capitol are in need of some remodeling. Guests cite chipped paintwork, dirty
and worn furniture, and plumbing and water damage concerns as areas for
improvement.
negative:
Dining experience receives criticism.
Visitors to the hotel restaurant, Capitol City Grille, may not get the
enjoyable meal they counted on. According to reports, food at the hotel is not
all that great, while service is said to be very slow.
negative:
Daily parking fees on the expensive side.
Guests can take advantage of valet parking at the hotel but those that do are not always impressed with the service or price. Daily parking fees are said to be on the expensive side, while several guests have reported long waits for vehicles to be retrieved.