Positive Reviews
positive:
Great Family Hotel
The non-smoking Crowne Plaza Billings provides clean and comfortable rooms at an affordable price. Suites, limited mobility and family rooms are available. The hotel provides free parking and in centrally in the very heart of Billings, close to restaurants, shops, bars, lounges, coffee houses and nighttime entertainment.
positive:
Stellar Service Staff
Guest comment that the service staff at the hotel are exceptionally friendly, quick to lend a hand with luggage, offer useful tourist information and dining recommendations, and answer every guest request with an attentive and accommodating attitude.
positive:
Loved The Location
Guests remark that if you are visiting or doing business in Billings, the hotel is ideally located in the heart of the city, rather than stuck out on the expressway. The venue is within easy walking distance of the business district, fine dining options, unique shops, bars, lounges and several local points of interest.
Negative Reviews
negative:
A Bit Overpriced
Guests remark that they feel the hotel to be a bit overpriced, but considering the location the price is justified. Parking is free and the rooms are clean and comfortable. Guests note that for the money it is the probably the best value in Billings.
negative:
Limited Parking
Guests remark that there is a shortage of close and convenient parking spaces in the front of the hotel, however, there is off-site parking nearby and the hotel is happy to validate parking passes. The parking problem is not a problem except in the worst of winter weather.
negative:
Wish There Was A Bellman
Guests comment that the hotel is in a good location, the rooms are comfortable and clean, however, when guest check-in with significant amount of luggage, the lack of a bellman is an inconvenience as it is hard to find a luggage cart to use when the hotel is busy.