Positive Reviews
positive:
Located at the heart of San Antonio.
You can't get much closer to San Antonio's famous Riverwalk than this, and you'll find most major attractions within easy walking distance of the hotel. Visit the Alamo for an evocative taste of this city's history, before enjoying drinks on the riverside, without the need for a car to get around.
positive:
Budget option in downtown.
Not only is the location excellent, but the price will come as a nice surprise too. With many extras included, like Wi-Fi and a continental breakfast, and value family rooms available, Days Inn San Antonio Alamo - Riverwalk can provide a surprisingly cheap San Antonio getaway.
positive:
Good range of amenities.
Whether you want to check your emails, make dinner reservations, or upload your San Antonio snaps, you can log on to the free Wi-Fi anywhere in the hotel. Plus, rooms are well-equipped with home comforts like fridges and coffee makers, so you can enjoy refreshments in comfort.
Negative Reviews
negative:
Surprise parking charges.
Many guests are unhappy with the fact that daily charges are incurred for parking onsite. Some guests say that the information about parking is not clear on check-in and have been surprised by the extra additions to their bill. If you're staying for a few days, it can really add up, so it's worth factoring into your costs.
negative:
Housekeeping isn't the greatest.
From live crickets to dirty sheets and stained bathrooms, numerous guests have complained about the standards of cleanliness here. Also, you may have to ask for things like towels to be replaced, as housekeeping doesn't always seem to occur on a daily basis.
negative:
Customer service can sometimes be lacking.
While check-in generally seems to be a smooth process, after that some guests experience some problems with the customer service, especially in the resolution of any problems they encounter. Some staff members are friendly, but not all go out of their way to help.