Positive Reviews
positive:
Well equipped rooms
Although a handful of guests found the decor was quite dated, most are complimentary about the hotel rooms. Guests find the rooms and suites are clean and contain a thoughtful selection of amenities. Very few guests mention encountering any problems with the Wi-Fi.
positive:
Good selection of on-site facilities
The selection of facilities at this hotel cater to most needs. Notwithstanding the fact that you'll probably want to go out to explore, you'll find most amenities you need in the hotel itself. Guests particularly like the pool and fitness area, as well as the karaoke nights in the Sports Lounge.
positive:
Friendly and approachable staff
Many reviews indicate that you'll find the standard of service here is impressive, with guests typically describing the staff as friendly and very approachable. The front desk staff, along with the housekeeping and restaurant staff, all attract positive feedback.
Negative Reviews
negative:
Some issues with temperature
Although the rooms and suites are generally described as comfortable, a number of guests point out issues with the temperature. A small number found their room was too hot but more complain that they were cold, thanks to gaps under the doors that lead directly outside.
negative:
Smoke smells
Several guests report problems with smoke smells in and around the hotel. Some of the guests who specifically booked a non-smoking room had to request a room change due to this issue. Also, there are complaints that indicate that guests do not adhere to the designated smoking areas.
negative:
Parking can be problematic
While the free parking is a bonus, it appears that you may struggle to get a space, especially when live music is playing in the hotel's lounge. You may be forced to park a fair way away (there is no valet option). Plus, there is a limited number of disabled spaces.