Positive Reviews
positive:
Very friendly staff
Many guests have said that the staff at this hotel is friendly and accommodating. When checking in, guests have been greeted with a smile by this staff, which was appreciated. Guests have also said that the staff works hard to be as accommodating as possible.
positive:
Close to the Interstate
This property sits right along Interstate 10, just outside of downtown Phoenix, so it is in a very convenient location. Those who are just passing through the city enjoyed being able to get right on the Interstate in the morning, while those who were heading downtown could take the Interstate directly there.
positive:
Breakfast is included
Multiple guests have been fond of the free continental breakfast that is served at this hotel. While the breakfast is rather basic, it has enough variety that nearly everyone will be able to find something to eat in the morning.
Negative Reviews
negative:
Rooms need an update
The rooms at this hotel are quite old and, therefore, could use a thorough update. Guests have felt as though new furniture and carpets would greatly improve the overall quality of this property.
negative:
Not very clean
Guests have complained that this hotel isn't very clean. This has been a major issue for hotel guests, since they didn't feel comfortable in their rooms due to these cleanliness issues.
negative:
Cold water in hot tub
There have been complaints about the water in the hot tub at this hotel not being hot enough. Guests have been forced to ask the front desk staff to turn the hot tub on in order for them to use it, but the tub takes too long to heat and, therefore, guests haven't been able to sit in the tub.