Positive Reviews
positive:
Rooms are clean and spacious
Although some guests do find fault with the cleanliness of the rooms here, the majority view is that you can expect to enjoy clean accommodation here. Many guests also describe the rooms as spacious so you should, at least, have a little room to spread out.
positive:
Guests find location convenient
Previous guests have tended to like the location of this hotel, primarily because of the easy access to the I-80. Admittedly, a car would be beneficial here but with transport in place, guests have found that shopping and dining, as well as the University of Wyoming, are within a five to ten-minute drive.
positive:
Polite and friendly staff
Guests of this hotel have rated the standard of service highly, frequently describing the front desk staff as friendly, approachable, and as generally keeping things running smoothly. Guests have also reported positive experiences with management.
Negative Reviews
negative:
Some maintenance issues
Rooms here may well be clean and spacious but that doesn't mean they escape criticism entirely. A lack of proper maintenance appears to be the biggest disappointment for guests. Reported issues appear to mainly affect the bathrooms of the guest accommodation.
negative:
Breakfast could be improved
Guests tend to have different opinions about breakfast here. Some found it satisfactory, especially because it's a freebie, while others found the lack of variety from day to day disappointing. Guests also mention that there are slim pickings toward the last hour of service as the buffet is not restocked.
negative:
Pool and hot tub may disappoint
The quality of the pool and hot tub doesn't often impress guests, with many finding these facilities rather dreary and poorly maintained. The cleanliness of both the pool and hot tub also disappoint.