Positive Reviews
positive:
Located near activities
Although a small number of guests found the area around the hotel felt a little unsafe at night, most have focused on the plus points of the property’s location. Guests have mostly appreciated the choice of shops, bars, and dining spots in the area.
positive:
Friendly and helpful staff
Previous guests have reported that the standard of service is good here, with many finding the staff friendly and welcoming. Check-in typically runs smoothly and guests who have encountered problems generally find that both management and staff step in to help.
positive:
Budget-friendly choice
If you’re looking for a hotel in Bend that won’t put too much of a strain on your budget, this hotel is worth a look. Guests find the room rates are low and appreciate the various freebies. The complimentary breakfast, for example, can equal significant savings for a family group.
Negative Reviews
negative:
Mixed feedback about rooms
Guests typically find the rooms here are clean but the bathrooms do not seem to consistently offer the same level of cleanliness. The rooms are spacious but look rather dated. Plus, guests report various maintenance issues.
negative:
Poor Wi-Fi
Wi-Fi here very rarely impresses guests. In fact, this amenity scores low marks pretty much across the board. Connecting to the Internet doesn’t appear to be a problem but once online, it’s likely that you’ll find the connection slow and barely useable.
negative:
Breakfast could be improved
The free breakfast here can save you a bit of cash but that doesn’t mean there isn’t room for improvement. Guests find the choice of items a little sparse and also mention that the buffet is rarely restocked in the latter part of service.