Positive Reviews
positive:
Delicious buffet breakfast
You can
expect to have a good start to your day with the buffet breakfast in the
hotel's restaurant. Guests find that there is an excellent choice available and
what they have is delicious. Breakfast is served for three hours, so there is
no need to rush.
positive:
Quiet but convenient location
The hotel
is located in a quiet area on a hill overlooking the city but within walking
distance of Parque Lleras, the heart of nightlife in Medellin, which has a
large choice of bars, clubs and restaurants. Guests say they are really no more
than a five minute taxi ride from anywhere.
positive:
Great service from the staff
The staff at this hotel are
very friendly and helpful. They are happy to assist with anything you need,
ordering taxis, arranging tours and making reservations. They have excellent
local knowledge, recommending delicious restaurants to try and places you might
like to visit.
Negative Reviews
negative:
Room may be in need of renovation
The hotel seems to be
in the process of renovating rooms as while some guests have a room which they
say has been recently updated, others thought that their rooms looked a little
bit run down and were in need of some attention.
negative:
Difficult to find
Some guests had trouble
finding the hotel, even by taxi or airport shuttle, as there is another hotel
with a very similar name in the area which seems to be more well known. Guests
say you need to be well prepared with the full address written down.
negative:
Pool could be improved
While many guests like
the pool, some were unable to get any pool towels to use and it was not always
as clean as some guests would have liked. However, the poolside terrace is a
popular spot to relax and enjoy a drink and the views.