Positive Reviews
positive:
Check-in is a breeze.
Guests arriving at Hawthorn Suites by Wyndham St. Louis Westport Plaza will find there to be no hassles during the check-in process. The staff are efficient, and guests can expect a problem-free arrival, and can speed through to begin their holiday.
positive:
Great value for money.
A great location is one thing, but guests will find that the room rates are very affordable, and budget friendly. The suites are large, and allow guests to spread out during their stay.
positive:
Soundproof and secure.
Noisy neighbors can be a problem, but guests will find that the rooms have been well soundproofed, so can look forward to a good night's sleep. The rooms are secure so guests need not worry about their safety.
Negative Reviews
negative:
Slow Wi-Fi.
Staying connected has become a vital part of this day and age, so guests will be disappointed with the fact that the Wi-Fi at this hotel has a slow connection. Guests should take the time to relax and explore, and not spend too much time indoors surfing the net.
negative:
Out of sync shower gauge.
The shower gauges are out of sync, so guests will find their normally pleasant washing experience, to be uncomfortable, as the temperature bounces between piping hot and icy cold.
negative:
Poor heating.
Staying warm in the winter months is essential, especially if one wishes to avoid catching cold. Unfortunately, the heating is problematic and guests will feel the cold during their stay. Guests need only call down to reception to ask for more blankets if their heating unit is giving them any problems.