Hotel Courtyard Pittsburgh Shadyside (Pittsburgh, USA)

Guests often describe the front desk staff as friendly and helpful. Couples or families in town to visit one of the nearby hospitals have gratefully commented on the team's kindness and flexibility with regard to their departure time or similar issues related to their comfort. The valet staff often earn kudos for their prompt, cheerful, and professional service.

Many guests are delighted to find there is a Starbucks on the property, as well as several restaurants within walking distance. The free shuttle to Carnegie Mellon and the University of Pittsburgh is much appreciated by families in town to tour (or graduate), while others note that the hotel offers easy access to the major freeways for a speedy trip into the downtown core. Shoppers can get to Walnut Street, home to some of the city's best retail, on foot.

The guest rooms are generally described as very clean, up to date, and quiet, with comfortable furniture and good in-room climate control. Everyone loves the mini fridges, and the breakfast bar is widely considered reasonably priced, too.

Many guests are irritated by the mandatory valet parking in the large, gated lot around the hotel. Others enjoy the breakfast bar, but grumble that many hotels in the same price range offer a free buffet instead.

Though the staff routine receive very positive reviews, a few disappointed guests have reported indifferent service at the front desk or a too-hasty room cleaning.

Fitness fanatics have commented that the gym is small, with limited equipment, and the pool is also not overly large.