Positive Reviews
positive:
Near Orange County attractions
If you need to be near the John Wayne Airport or UC Irvine, this
is an easy place to stay because of its proximity. Also, the inn is situated
near local restaurants, shops and grocery stores. It’s also accessible from the
405 freeway to get around Orange County.
positive:
The right amenities
Guests liked that they had access to swimming pool and hot tub, even if they didn’t end up using it. They also noted that the hotel had free parking, gym and breakfast – providing all the amenities they expected from a hotel.
positive:
Convenient airport shuttle
A hotel shuttle bus picks up and drops off guests to the John
Wayne Airport, making accessibility easy. This shuttle also runs
at night and several guests commended the efficient, quick system.
Negative Reviews
negative:
Breakfast can be confusing
Several reviewers said that they were confused over which room packages included breakfast and which did not. The hotel could’ve made the distinction a lot more clearly, they said.
negative:
Parking is far away
Many of the guests were unhappy with the parking situation, as they said that the parking lot was located really far from their rooms. They said that when they arrived to the hotel, you only had 10 minutes to check in, then you had to move your car to a garage far from their rooms.
negative:
More maintenance is needed
Guests say that parts of the Courtyard needs a little bit more TLC. Some of the carpet looks a bit worn and guests say they have noticed old drapes in the past. Several reported problems with the shower and leaky toilet.