Hotel Courtyard by Marriott Springfield (Springfield, USA)

Previous guests have enjoyed the standard of service offered by the staff at this hotel, frequently mentioning that the front desk team went out of their way to offer a friendly greeting and to offer help and assistance during their time at the hotel.

Guests have tended to like the location of the Courtyard Springfield, particularly appreciating the hotel’s proximity to shopping and restaurants. Guests have also noted that the drive into Washington is simple and, because of this, guests have found the hotel a cheaper yet convenient alternative to hotels in the capital.

Although this hotel doesn’t attract rave reviews, many guests have been sufficiently satisfied with the standards to conclude that the property offers reasonable value for money. You will need to pay extra for breakfast, but parking and Wi-Fi offer additional savings.

Guests have frequently mentioned that they found this hotel, while generally comfortable, is in need of some updates. Both decor and furnishings have been described as dated with peeling wallpaper and poorly performed repairs.

Reviews suggest that the housekeeping service here could be improved. Guests have found items from previous occupants left in their room and also mention disappointments such as dirty pullout sofas. Overall, there appears to be a lack of attention to detail.

This hotel seems to be popular with large groups of children. Unfortunately, guests have found these groups of youngsters to be poorly managed. As a result, a number of guests felt unable to use the pool while others mention excessive noise and question the hotel’s suitability for business guests.