Positive Reviews
positive:
Well trained staff
At Courtyard by Marriott San Antonio SeaWorld-Lackland Hotel, you will be treated to some of the best service in the hotel business. The staff at this hotel are always willing to do what it takes to please the guests all with a smile on their face. Whether its enquiring about the area or getting help with an extra pillow, the staff are always there when they're needed.
positive:
Free high-speed Wi-Fi
If you can't go without the Internet for a single day, this hotel can be a great option for you. Free high-speed Wi-Fi is provided throughout the entire hotel. This means that you can stay connected to your family and friends back home in the comfort of you own room, while business guests can aim to get their work done in one of the public seating areas.
positive:
Comfortable beds on offer
One of the most important aspects of any stay at a hotel is the quality of the beds. It is vital that guests receive the best possible sleep no matter where they're staying. At Courtyard by Marriott San Antonio SeaWorld-Lackland Hotel, guests can be assured of a restless nights rest in the comfort of plush bedding and cotton-rich linens this hotel provides.
Negative Reviews
negative:
Chlorine is too strong in the pool
There have been a couple of complaints concerning the chlorine levels of the indoor pool. Guests feel that the high chlorine levels should be addressed quickly as it is not enjoyable to swim in this pool.
negative:
Slightly outdated rooms
Although the rooms are comfortable, many guests feel as though the decor and furniture are outdated. A renovation could lighten up the interiors and give this hotel a greater image.
negative:
Can be noisy at times
Even though most guests found their stay enjoyable, guests who are sensitive to noise might have a problem getting to sleep at night. This hotel can become quite noisy at times.